Press Releases

nuVizz Equips Metropolitan Warehouse & Delivery with 100% Real-Time Final Mile Visibility

MWD’s deployment of nuVizz’s delivery management enhances white glove delivery services

ATLANTA, Feb. 22, 2023 (GLOBE NEWSWIRE) — nuVizz, the leading delivery and transportation platform in last mile delivery technology (LMDT), today announced the results that Metropolitan Warehouse & Delivery (MWD) is realizing from the organization’s use of nuVizz’s appliance delivery management solutions. Since 2016 MWD has capitalized on 100% final mile shipment visibility, 99.95% delivery ETA accuracy and a five day reduction in their billing processes.

As MWD grew to accommodate more retailers, the company sought an advanced technological solution that could facilitate scalable growth. To meet the need for steady expansion and ever-changing consumer demands, MWD turned to nuVizz to integrate existing systems and provide a single point-of-truth for retailers looking to consolidate their logistics insights. The nuVizz platform was implemented to manage all final mile delivery orchestrations and executions across 40 MWD terminals and 300+ daily active drivers.

“As a leading provider of white-glove delivery services to some of the world’s top-notch retailers, we needed to up our game,” said Shawn Khan, President, Metropolitan Warehouse & Delivery Corp. “Delivery management technology provided by nuVizz helped us elevate our operations and continue to support our growth as we bring on new partners both upstream and downstream. nuVizz has been a great partner working closely with us in this journey.”

Real-time updates from drivers are synced with MWD’s ERP system. This connection enables MWD to be nimble and efficient when responding to user comments as well as invoice customers in real-time and settle driver payments accurately.

By automating the entire delivery execution process with nuVizz, MWD: Saves on Co2 emissions through route optimization, reduces billing time with electronic document management, provides customers with up to the minute delivery ETAs, configures customizable datasets for customers and gains full visibility into their own fleet and shipment status.

“We seamlessly integrated with MWD systems to extract key demand data and realize bridgeable last mile gaps in their white glove ecosystem,” said Gururaj Rao, CEO, nuVizz. “The entire MWD delivery network leverages the nuVizz platform to route and execute deliveries while the nuVizz driver application makes it easier for retailers and consumers to track deliveries in real-time, ensure consistent business processes and cater to delivery handling requirements.”

nuVizz’s ability to streamline MWD’s processes and enhance their tech stack allowed the company to spend more time on white glove delivery excellence and less time managing manual data entries. MWD’s chance to focus on user experience has facilitated an increase in overall customer satisfaction.

For complete details on nuVizz’s work with Metropolitan Warehouse & Distribution, access the case study here.

About nuVizz

nuVizz lights the way to better delivery and transportation logistics. From the first mile to the last mile – and everything in between – we’re trailblazers in supply chain optimization and digitization. Infinitely flexible, the nuVizz SaaS platform drives visibility, control, cost savings, and a better customer experience across the fulfillment lifecycle.

Our single-minded mission: simple, sustainable transportation solutions for every business on the planet. Go further, grow faster. For more information, visit

About Metropolitan Warehouse & Distribution

Metropolitan Warehouse & Delivery is a leading provider of white-glove delivery services to e-commerce retailers, furniture vendors, designers and manufacturers.

Exclusive to the furniture industry, Metropolitan offers more than 2 million square feet of warehouse space along with real-time warehouse management monitoring systems. By using the latest in automation and technology, Metropolitan reduces transit times drastically.

Now celebrating 30-years serving the furniture industry, Metropolitan’s commitment to providing its customers with the very best delivery experience is unwavering.

From the Blogs
What is VRS and why it is important for the success of your last mile delivery strategy

According to Gartner VRS (Vehicle Routing and Scheduling) applications are “Solutions for vehicle routing and scheduling and last mile are specialized transportation applications aimed at organizations that directly (e.g., private fleet) or indirectly (e.g., contract fleet, crowdsourced fleets) manage shipping assets and resources. These tools are used to develop route plans that meet the delivery… Continue reading What is VRS and why it is important for the success of your last mile delivery strategy

What Is a 3PL and Can Technology Transform the Future of Logistics?

If you’re among the 1.8 million online retailers in the US, shipping logistics is likely a pain point for your organization. Directors of transportation need to find new ways to optimize shipments, streamline delivery, and keep costs low. Businesses of all sizes often struggle to find space for inventory storage. Finding packing and shipping experts, technologies, and… Continue reading What Is a 3PL and Can Technology Transform the Future of Logistics?

nuVizz Recognized in Gartner 2022 Market Guide for Last-Mile Delivery Technology

ATLANTA, Jan. 31, 2023 (GLOBE NEWSWIRE) — nuVizz has been recognized in a recent Gartner® report that outlines the 21 key definitions in the Last Mile Delivery Technology (LMDT) solution space. nuVizz’s AI and ML based Delivery Management and Orchestration platform supports nineteen of the capabilities identified in the Gartner “Market Guide for Last-Mile Delivery Technology Solutions”… Continue reading nuVizz Recognized in Gartner 2022 Market Guide for Last-Mile Delivery Technology

Real-Time Visibility Is Redefining Food and Beverage Delivery

Coordination. It’s a simple, straightforward word, but it’s also a very powerful one. It’s the difference between success and failure in the food and beverage delivery business. Coordination means visibility and communication between your customers, your dispatch, your drivers and, sometimes, third party logistics and delivery agents who are essential for last mile delivery scenarios.… Continue reading Real-Time Visibility Is Redefining Food and Beverage Delivery

5 Emerging Tech Trends to Improve Your Processes in Logistics

The logistics industry is facing more intense challenges and obstacles than ever before. Prior to the pandemic, next day delivery was considered a convenience – something nice to have but not a requirement. Now, customer expectations have shifted and next day delivery is deemed a necessity. Layered on top are many additional pressures that are… Continue reading 5 Emerging Tech Trends to Improve Your Processes in Logistics