Solution for Retail & E-Commerce Delivery – Enterprise Ready!

Visibility Across Multiple Delivery Partners

Complex logistics simplified with a single pane view for your enterprise delivery network. Centralize customer experience with real time visibility into your network of delivery partners and their orders out for delivery. The solution empowers your customer service center to handle inquiries with efficiency.

Order Visibility
- Multiple Terminals / Hubs

Complex order deliveries that need tracking across multiple DC, hubs and terminals can be challenging. The solution simplifies order tracking and identifies issues in your supply chain with ease.

Automated Customer
Satisfaction Surveys

With Retail Delivery Solution; Customizable surveys can detect issues with your delivery network. Offline and real time surveys that can be enabled - no code required. Improve your NPS (Net Provider Score) and build KPIs for multi-carrier delivery network.

Our customers routinely see ...

10-15%

Customer Satisfaction
Rating

100%

Real-time
Delivery Visibility

30-35%

Asset
Utilization

50-60%

Billing
Cycle

30-35%

Manual
Labor
Self service appointment scheduling - nuVizz

Self service appointment scheduling

  • Customer Service Costs
  • Asset Optimization
  • Customer Satisfaction

Customer self-serve appointment scheduling (no coding required) can eliminate manual labor hours needed for multiple customer calls and follow ups. Integrate self serve appointment scheduling on your website to let your customers choose convenient delivery times.

Vehicle routing and scheduling

  • Asset Optimization
  • Delivery Costs
  • Customer Satisfaction

Auto generate optimized route plans using best in class AI algorithms that minimize mileage and fuel cost while meeting customer delivery windows with greater efficiency. A Vehicle Routing Solution that can provide your dispatchers greater visibility and efficiency in planning the day. Machine Learning based algorithms facilitate dispatchers to amend their plans dynamically due to unexpected scenarios like vehicle breakdown, traffic delays, customer cancellations etc.

Vehicle Routing & Scheduling - nuVizz

Customer visibility and ETA

  • Customer Satisfaction
  • Operational Costs
  • Asset Optimization

Retail Delivery Solution - Provide your customers visibility to the deliveries with a 90% accuracy on ETA. Automated text messaging keeps the customer informed on the schedule updates.

Paperless and contactless deliveries

  • Billing Cycle
  • Customer Experience
  • Configurability

Retail Delivery Solution Enable contactless deliveries to maximize customer convenience and minimize risk. Empower your carriers to capture proof of delivery through direct signature capture on their device or photo based confirmation or remote signature capture depending on the customer delivery restrictions.

Delivery Scanning - nuVizz

Order accuracy - UP 100%

  • Delivery Accuracy
  • Revists
  • Customer Satisfaction

Scanning and verification ensures that your dispatch is accurate when out for delivery and finally delivered at the customer site. Reduce re-deliveries/ returns that can eat up your margins quickly.

Predictive ETA powered by AI & ML

  • Real Time Alerts
  • Driver Delays
  • Delivery Management

AI enabled predictive ETA can boost the accuracy of your time windows. Reduce anxiety for the end customer with a 95% + accuracy in narrow delivery windows.

Predictive ETA in Shipping - nuVizz

Testimonials

Here is what our customers are saying about us.

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Doug Cantriel
Ford Smart Mobility
❝

We are seeing reduction in driver hours. The drivers are becoming more efficient, Overall a 30-35% reduction in operating costs, mileage and maintenance.

Doug Cantriel
Ford Smart Mobility
❝

Customers are beginning to demand deliveries in their terms, "I want delivery between 8 and 10". We have been able to meet these challenges with nuVizz Technology and getting great feedback.

Name goes here
Program Lead at NDCP
❝

The efficient management of final mile delivery has become one of the key areas of operations for us. It includes providing real-time visibility of deliveries, ETAs, advance communication and electronic proof of delivery leveraging best-of-breed technologies

Chad Davis
Davis Trucking
❝

Route Planning impacts your customers. It reduces the amount of time it takes your drivers to get the deliveries done. They are able to do it much more efficiently.

Videos
Guru Interview

See how nuDeliverIt, a cloud based delivery platform with a mobile app extension elevates your customers' experience.

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Press Releases

Real-Time Transportation Visibility Provider (RTTVPs)

nuVizz, Inc., a leading network based Last Mile Delivery & Transportation SaaS platform was recognized by Gartner in their Market Guide for Real-Time Transportation Visibility Platforms.

Read Articles
Blogs

What is VRS and why it is important for the success of your last mile delivery strategy

According to Gartner VRS (Vehicle Routing and Scheduling) applications are “Solutions for vehicle routing and scheduling and last mile are specialized transportation applications aimed at organizations that directly...

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Capterra logo

"Made a difference in our efficiency in routing our drivers"

Sourceforge Reviews

"Great for multi leg delivery networks and end to end visibility"

nuDeliverit Reviews

"Great Team with Great Expertise and an Expansive Platform"

Fsa
Green Provider

Food Logistics' 2015 Top Green Providers

Want to take it for a spin? Check out our self-serve platform.

NDlite is a subscription based solution, specially designed for small and medium scale businesses.

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