Solution for Furniture / Appliance Delivery – Enterprise Ready!

Visibility Across Multiple Delivery Partners

With Furniture Delivery Solution; Complex logistics simplified with a single pane view for your enterprise. Centralize customer experience with real time visibility into your network of delivery partners and their orders out for delivery. The Solution empowers your Customer service center to handle inquiries with efficiency.

Order Visibility
- Multiple Terminals / Hubs

Complex order deliveries that need tracking across multiple DC, hubs and terminals can be challenging. The Solution simplifies order tracking and identifies issues in your supply chain with ease.

Automated Customer
Satisfaction Surveys

With Furniture Delivery Solution; Customizable surveys can detect issues with your delivery network. Offline and real time surveys that can be enabled - no code required. Improve your NPS (Net Provider Score) and build KPIs for multi-carrier delivery network.

Our customers routinely see ...

10-15%

Customer Satisfaction
Rating

100%

Real-time
Delivery Visibility

30-35%

Asset
Utilization

50-60%

Billing
Cycle

30-35%

Manual
Labor

Self service appointment scheduling

  • Operational Costs
  • Asset Optimization
  • Customer Satisfaction

Customer self-serve appointment scheduling (with no coding required) can release man-power from the most tedious work of multiple customer calls and confirmations.

Vehicle routing and scheduling

  • Asset Optimization
  • Delivery Costs
  • Customer Satisfaction

Furniture Delivery Solution Develop optimized route plans that minimize mileage and fuel cost and meet customer delivery windows with greater efficiency. A VRS solution that can provide your dispatchers greater visibility and efficiency in planning the day.

Customer visibility and ETA

  • Customer Satisfaction
  • Operational Costs
  • Asset Optimization

Furniture Delivery Solution - Provide your customers visibility to the deliveries with a 90% accuracy on ETA. Automated text messaging keeps the customer informed on the schedule updates.

Paperless and contactless deliveries

  • Billing Cycle
  • Customer Experience
  • Configurability

Furniture Delivery Solution enables signatures on the glass and realtime delivery receipts, pictures of damages/ overage - without a single line of code.

Order accuracy - UP 100%

  • Delivery Accuracy
  • Customer Experience
  • Configurability

Scanning and verification ensures that your dispatch is accurate when out for delivery and finally delivered at the customer site. Reduce re-deliveries/ returns that can eat up your margins quickly.

Predictive ETA powered by AI & ML

  • Real Time Alerts
  • Driver Delays
  • Delivery Management

AI enabled predictive ETA can boost the accuracy of your time windows. Reduce anxiety for the end customer with a 95% + accuracy in narrow delivery windows.

Testimonials

Here is what our customers are saying about us.

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Doug Cantriel
Ford Smart Mobility

We are seeing reduction in driver hours. The drivers are becoming more efficient, Overall a 30-35% reduction in operating costs, mileage and maintenance.

Program Lead
NDCP

The efficient management of final mile delivery has become one of the key areas of operations for us. It includes providing real-time visibility of deliveries, ETAs, advance communication and electronic proof of delivery leveraging best-of-breed technologies

Doug Cantriel
Ford Smart Mobility

Customers are beginning to demand deliveries in their terms, "I want delivery between 8 and 10". We have been able to meet these challenges with nuVizz Technology and getting great feedback.

Chad Davis
Davis Trucking

Route Planning impacts your customers. It reduces the amount of time it takes your drivers to get the deliveries done. They are able to do it much more efficiently.

Want to take it for a spin? Check out our self-serve platform.

NDlite is a subscription based solution, specially designed for small and medium scale businesses.

Try it!

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