Medical Courier - HealthCare Logistics Ready
Scheduled & Stat Orders
With our Medical Courier Solution you can auto create optimized routes for scheduled pickup and drops. You can comingle rush orders into existing routes to reduce single runs for STAT orders
Commingled Deliveries
Our Medical Courier Software supports multiple customer order types (e.g. lab samples, prescritption pick/drop etc) within the same route through configurable driver delivery workflows. This ensures better pickup and delivery accuracy through bar code generation and scanning.
Billing and Business Analytics
With our Medical Courier Solution you can get real time visibility to financial metrics by Customers, Service Regions etc. You can identify your best performing operating zones, collection centers and driver networks and those that need improvement. You can also generate billing invoices automatically, eliminating paper based processes and reduce cash cycles.
Customers Routinely See...
10-15%
Customer Satisfaction
100%
Realtime Visibilty
30-35%
Asset Utilisation
50-60%
Billing Cycle
30-35%
Manual Labor
15-20%
CO2 Emissions
15-30%
Driven Miles
Hospital and Lab Portal
Reduce call center volume through branded hospital and lab portal that allows easy order entry and visibility. Capture standard and Rush orders in the system. Provide customers with real time visibility and accurate pick up and delivery ETAs.
Optimize Scheduled and STAT Orders
Advanced Routing engine helps you plan your scheduled routes. Manage recurring order efficiently to maximize coverage of pickups and drop offs across Hospital campuses. Optimize STAT orders to auto schedule into existing routes to meet delivery time windows. Auto assign orders to minimize manual dispatch intervention.
Pharmacy and Prescription Delivery
Empower pharmacies to login and create orders and print barcoded shipping labels off the system. Auto generate optimized routes for multiple pickup and delivery points across pharmacies and patients. Facilitate barcode scanning with the courier App to ensure 100% accuracy during pickup and delivery.
ETAs & Predictive Alerts
Our AI & ML based algorithms can provide predictive ETAs with 99%+ accuracy. The street level real time visibility enables determining when the order will be delivered to the customers and gives them the ability to be ready for secure hand off of sensitive merchandize.
Charge Capture, Documentation & Exception Handling
Orders can be billed immediately upon delivery completion. Advanced billing enables configuring contract rates by type of order, delivery distance and number of packages. Billing amount can be automatically calculated based on pre-determined charges or based on rate calculations configured in the system. This takes away time taken for manual calculations reducing accounting overhead and improving cash flow.
Service Feedback & Rating
Customized feedback forms can be configured and automatically sent to customers to obtain valuable feedback on the quality of service. This helps with rewarding star performers and correcting any service short comings. Proactive feedback collection can help with brand improvement and increase your net promoter score.
Customers
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Highlighted Customer Review
Awards
Testimonials
Videos
Blogs
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