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The New Norm: Same Day and White Glove Delivery

Disruptors like Amazon have raised the stakes in offering next day/ same day delivery to customers. Not only are major disruptors like Amazon changing the pace and speed of delivery but also customers are contributing to this dynamic shift, expecting expedient and cheap delivery. In a recent study where 1,000 U.S. customers were surveyed, it was found… Continue reading The New Norm: Same Day and White Glove Delivery