Solution for Furniture / Appliance Delivery – Enterprise Ready!
Visibility Across Multiple Delivery Partners
With Furniture Delivery Solution; Complex logistics simplified with a single pane view for your enterprise. Centralize customer experience with real time visibility into your network of delivery partners and their orders out for delivery. The Solution empowers your Customer service center to handle inquiries with efficiency.
Order Visibility
- Multiple Terminals / Hubs
Complex order deliveries that need tracking across multiple DC, hubs and terminals can be challenging. The Solution simplifies order tracking and identifies issues in your supply chain with ease.
Automated Customer
Satisfaction Surveys
With Furniture Delivery Solution; Customizable surveys can detect issues with your delivery network. Offline and real time surveys that can be enabled - no code required. Improve your NPS (Net Provider Score) and build KPIs for multi-carrier delivery network.
Customers routinely see...
10-15%
Customer Satisfaction
100%
Realtime Visibilty
30-35%
Asset Utilisation
50-60%
Billing Cycle
30-35%
Manual Labor
15-20%
CO2 Emissions
15-30%
Driven Miles
Self Service Appointment Scheduling
- Operational Costs
- Asset Optimization
Customer self-serve appointment scheduling (with no coding required) can release man-power from the most tedious work of multiple customer calls and confirmations.
Vehicle Routing and Scheduling
- Asset Optimization
- Delivery Costs
- Customer Satisfaction
Furniture Delivery Solution Develop optimized route plans that minimize mileage and fuel cost and meet customer delivery windows with greater efficiency. A VRS solution that can provide your dispatchers greater visibility and efficiency in planning the day.
Customer Visibility and ETA
- Customer Satisfaction
- Operational Costs
- Asset Optimization
Furniture Delivery Solution - Provide your customers visibility to the deliveries with a 90% accuracy on ETA. Automated text messaging keeps the customer informed on the schedule updates.
Paperless and Contactless Deliveries
- Billing Cycle
- Customer Experience
- Configurability
Furniture Delivery Solution enables signatures on the glass and realtime delivery receipts, pictures of damages/ overage - without a single line of code.
Order Accuracy - UP 100%
- Delivery Accuracy
- Customer Experience
- Configurability
Scanning and verification ensures that your dispatch is accurate when out for delivery and finally delivered at the customer site. Reduce re-deliveries/ returns that can eat up your margins quickly.
Predictive ETA Powered by AI & ML
- Real Time Alerts
- Driver Delays
- Delivery Management
AI enabled predictive ETA can boost the accuracy of your time windows. Reduce anxiety for the end customer with a 95% + accuracy in narrow delivery windows.
Customers
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Highlighted Customer Review
Awards
Testimonials
Videos
Blogs
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ATLANTA, Feb. 05, 2024 (GLOBE NEWSWIRE) — nuVizz, a leading provider of transportation management solutions...
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ATLANTA, Dec. 13, 2023 (GLOBE NEWSWIRE) — nuVizz, a prominent provider of network-based last mile delivery,...
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ATLANTA, Oct. 10, 2023 (GLOBE NEWSWIRE) — nuVizz, a leading delivery and transportation platform in last...
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